At the moment, we only offer shipping to Verenigd Koninkrijk, but we are working on expanding to more countries.

We’re happy to let you know that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or multiple items, you pay no shipping costs.

Our processing time is 1–2 business days. Once your package has been shipped, you can expect a delivery time of 5 to 10 business days. We do our best to get your order to you as quickly as possible so you can enjoy your new fashion items soon!

You can return your items within 30 days of receipt. To ensure a smooth return process, we recommend reading our return policy, which you can find in the footer of our website. When you want to register a return, simply send us an email. Our team is ready to assist you and guide you through the return process.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will, of course, provide an appropriate solution.

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You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To initiate this, you can email us at support@vitelle.co.uk.

Enter your discount code in the designated field during checkout. The discount will automatically be applied to your total amount.

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We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use, and protect your personal information.